Review issue n super host
I lost my super host status last year i think and then as i was getting good reviews lately, i was looking forward to get it back.
In June i had a review from a guest and i called tour costumer service because it wouldn’t show on my end (still not showing by the way, still waiting for it to get fixed and why I’m reporting here too).
Then airbnb staff confirmed that this 5 stars review would make my average be 4.8 which would give me the status back and giess what?!?
This was in June, before July 1st when Airbnb reevaluates the status and here i am.
No status, no review showing up, and the staff continues politely telling me that they already reported it to the technical support.
It’s unfortunate as i feel that I deserved that badge and i love having the reviews exposed on my hosting profile.
Best,
Rémy Vicent