Guest is unable to come, but hasn't cancelled booking

Sarah656
Level 1
London, United Kingdom

Guest is unable to come, but hasn't cancelled booking

I was expecting a guest in two days who made a booking for the weekend, but the guest has let me know he won't be able to make it. Which is no problem, but he hasn't cancelled the booking. I want to unblock these dates so other guests can book, but I do not want to receive a penalty. What to do in this case?

1 Reply 1
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Sarah656 you don't have to do anything, if he doesn't cancel you will still get your money  and take a break few days.

Just browse through this forum, there are numerous posts about no show