Guest payment inconsistency

Harry60
Level 2
Lexington, MA

Guest payment inconsistency

I want to be sure my guest has made her payment.

I received an email stating "New Booking Confirmed"

Her picture is on my calendar with a green line covering the days she booked.

The part that doesn't match is --- In the Airbnb tool, under Your Reservations, it says "Accepted".

I would think it would say "New booking confirmed" or something similar to the email.

Also, where can I see how much she has paid?

VRBO shows how much the guest has paid and when their next payment is due.

Thanks.

Harry

1 Reply 1
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Harry60 if his booking is confirmed then he payed . To Airbnb. You will get your money from Airbnb 24 hours after your guest checks in.

His reservation is "Accepted " because you have instant booking turned on so he could book without contacting you and without your special approval.