Hi @Robin4
I just stayed at a lovely air bnb in Edinbugh as a guest, so I had experience of the new guest review process first hand yesterday.
If took me 2 minutes from start to finish.
First of all you Tick how many stars to rate your stay....from 1-5 stars.
Then it asked you to Tick the following answers yes, no, unsure as to whether the accommodation was better than expected right to worse than expected. Only one sentence required to be ticked....nothing onerous here.
Another short page.
Asking if you had use of a kitchen?
plates, glassware and cutlery?
Salt and pepper?
Bbq facilities?
use of the garden space?..nothing too taxing for the average brain.
Really air bnb is checking whether the amenities you as host tick off as being available, ARE provided by the host.
Then onto the the last section, the bedroom a simple yes or no to be ticked
Is soap provided?
Is bed linen provided?
Is 1 towel provided?
Is 1 pillow provided?
Finally you as a guest, are invited to leave a review.
It is nothing to do with guests not leaving reviews because they don’t want to offend the host.
Its because the guest more used to a hotel in the past does not see the need to write a review.
Its the case of I’ve paid for this accommodation and they now expect me to write a review!...what’s the world coming to?😉