I beg to differ. AirBB will not issue the refund from the funds that they received for the reservation that cancelled,
but I will have to refund from my next AirBB reservation. This makes no sense to me.
A guest cancelled her reservation 5 weeks before her scheduled trip. She did not realize that my room was not in the
location that she wanted (she had to drive an extra 30 miles and could not do that). My strict policy says that she would
receive a 50%refund. But she wants her entire amount refunded. I agree that this would be OK as I will rent the room again
with no problem. I want to refund from the proceeds that AirBB received from this guest, but the policy states that the additional
refund would come from my next reservation. Why? Why not refund from the cancelled reservation. What am I missing here?