Had two guests stay last night. I asked them to please keep the outside doors closed so my cat won’t get out. I have documentation of them agreeing.
I get home to find out they let my dog out of my room and left the back door to the porch open, letting the cat escape. One guest was really drunk.
I was able to get the cat back in and my BF let them know to keep the doors closed because the AC is on and that the cat wasn’t suppose to be outside. After talking to them, the drunk one admitted to not liking cats.
Then they both told me how to run my Airbnb, keep the cat caged up “ if it’s so important to you, you should’ve kept him caged” and then they left. Then they added that they won’t leave a bad review. so basically they turned it around making it my fault.
my other guests were respectful to my animals so I was taken aback. They also did not go about open bedroom doors that wasn't assigned to them.
I need advice. Should I just not leave a review and move on?