Hi there -
Anyone have experience with people who bring pets when the listing clearly states that pets are not allowed? Ours has it listed (or crossed out) in the ammenities, it says no pets in the house rules (there are only 5 and one is "have fun" - how could they miss "absolutely no pets"), and in a photo caption...
I'm not sure how to handle as they seem totally surprised to hear that we're upset about the dog. They say they searched by for a pet friendly listing and that's how they chose ours (impossible).
Thoughts? They've already left so not much we can do now... just trying to figure out how to avoid in the future.
Thanks!