I am having ongoing problems with guests inviting their friends over. Some have even shared keys and codes for entry with unbooked visitors and today we had a large wedding party get ready at our property while it was only booked for two! One of the bridesmaids returned and set off the security alarm, which caused a callout, and they're questioning whether they should have to pay for it.
My Airbnb is a 3 bedroom self check-in home with a "no parties" rule. We can see from our front door security camera when extra people show up but, when we contact the guests about it, they always deny they're having a party and say they're just having a few friends over.
Does Airbnb have a clear deifinition of "no parties"? Does Airbnb have any rules about sharing of keys or codes? Can I expect the guests to pay the security call-out fee since they allowed a friend to go into the property without the alarm code?
My biggest concern is that, every time a guest hosts unbooked people, we suffer mess and breakages and the guests deny responsibility. Our home is a good size but only has dining and lounge seating for 7 and I don't want large groups crowding my home or bothering my neighbours.