A while back I was talking to a client, who has booked airbnb for the first time. She mentioned to me that she would never leave a five star review because “nothing can be that perfect.” After explaining how important reviews are to hosts, I refused to let her book my room when she visits Brighton later this year.
She went ahead with her planned trip, and sure enough gave the host four stars. The host gave her the same rating, and in his private feedback explained that ...”No guest can be that perfect.”
She remembers saying she doesn’t give five star ratings to the host, but is very angry not to get one herself! So angry that she asked how to contact airbnb and get the rating removed! According to her, she was an “exemplary guest!”