HI MY NAME IS VERONICA IT HAS BEEN DIFFICULT FOR ME TO GET IN TOUCH WITH THE OFFICE. DONT THEY

[Veronica27]

IT HAS BEEN DIFFICULT TO GET IN  TOUCH IN SOME ONE IN THE OFFICE.  IT IS A PAIN ON THE NECK. NO TELEPHONE NO AVAILABLE. MY LISTING IS NOT SHOWING AND I NEED TO SPEAK TO SOME ONE ALIVE. CAN YOU PROVIDE A PHONE NO. 

PLEASE  IM VERYD NEW TO THIS SIDE. ABOUT TO GIVE UP. THAN K.

VEONICA 

[Ash-and-Dasha0]

Try these ways to get in touch with airbnb customer service directly: 

https://community.airbnb.com/t5/Hosts/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

[Ash-and-Dasha0]

But one suggestion, you should figure out the options for your airbnb profile. Just create a new listing if the current is somehow defective.  Unlist the current one. You don't have any reviews anyway so there is nothing to lose. Play around with min stay and max days for reservation. Requirements for reservation. See if your listing has competitive pricing.

I don't think you need to contact airbnb customer service just because your listing is not showing up in the search results. Also try logging out and searching as a  guest for your listing, instead of being logged in as a host. 

Good luck. 

[Veronica27]

HI Ash and Dasha, Thanks for the advise will be appreciated.

Veronica

[Sandra126]

@Veronica27, I searched for budget places in Santo Domingo, under 83 dollars and you show as number 1. Not sure why you can't see it?

[Veronica27]

Thank you for the heads up with this. I think I  should be able to see it now. 

Thanks again!

[Veronica27]

Good afternoon all

I am Veronica **, how is everyone? Hope you are  all having a good weekend. I was wondering if any one could give me some advised.  I have been a member since 2015.  However, I dont see my listing as often as I would like.  Although,  I have good communication with visitors and had several reviews. I also make some changes in the apartament. How can my listing be shown often?

Thanks, will appreciate fee back.

veronica

**[Name hidden due to privacy reasons - Community Center Guidelines]