Have guests been tougher this year?

[Anneke-And-Jim0]

I came to this platform to see if anyone else is experiencing what we have been experiencing in the past year as hosts.  We have been Superhosts for several years and bend over backward to make our guests as comfortable as possible.  This past summer has been super stressful with guests seeming to complain about the smallest things. We feel that our description and photographs detail our homes so that people get what they expect. I communicate well with all my guests and take care of any issues immediately. In the past month, people have been giving more 4 star reviews without really giving a reason. In the reviews, they say everything is wonderful and comfortable. Why four stars then???  

Jim and Anneke

[Sarah977]

@Susan837 "was tempted to write her a text about why her husband dumped her"

Thanks for the laugh.