@Susan1404
Susan the system that triggers reviews is automated and responds only to new reservations. I and many others here have had the situation where we get to review the same guest multiple times. I have had one here who I have review three times but, the stays were not for consecutive days without a break in between, and that is what is confusing the situation here. The system is trying to analyse why the same guest is booked twice in the same twenty four hour period ....leaving and staying on the same day!
The system will not in itself be able to sort this out, and @Emiel1 has given you the procedure you should have adopted but, these things will come to you with experience!
You will need to contact customer supprt and they will have access to your account and be able to sort this out for you. Here is the US numbers for you. Give them a call and see what they can do.......+1-415-800-5959.........+1-855-424-7262 (toll-free)
I hope this helps Susan!
Cheers......Rob