On Thanksgiving Eve AirBnB blocked all my dates without telling me why. I actually had an opening Thanksgiving and hoped to book it. Customer Service would only tell me there was an investigation going on and promised me that that team would contact me. I've already lost an existing booking for next month because the guest wanted to add an (available) day and the system said it wasn't. Three days now and the only person I've been able to speak with was a CS supervisor, who was very nice, but told me the same thing: We'll tell your Case Manager to contact you. I can't find ay way to reach them. No calls, texts, email from them still. I'm dumbfounded, all my previous experiences with CS have been very proactive, communicative and helpful. This stonewalling is so disrespectful and frustrating -- ruined our holiday -- I'm planning to leave this platform after our current bookings are done.