See below for my responses - feel free to direct message me if you want ot to skype or whatever. Good luck!!
FOR THE OWNERS:
1- Have you ever thought to integrate smart home automation systems?
YES - I have Smarththings Hub with door/windows sensors, a motion detector, and leak detectors for my HW Heater/HVAC, Kitchen. I also have an older WIFI themostate that does not integrate with the Smartthings. I do use an electronic lock but use the algorythic based lockstate RL2000 since I can't depend on WiFi and while the other sensors are NICE providing controlled, secure acccess to guests is an absolute requirements.
2- What are the first services or products that you would like to purchase for your smart home?
See above - the leak detectors are the #1 priority for me as my insurace will only cover water damage if reported within 7 days and there can be long gaps between guests. The second priority was the WIFI themostate to allow restrict temperature range and ensure heat/ac is not left on when unit is empty. The third was the electronic lock to aleviate the invonvenicne and security risk of keys. Unless you live near enough to manaully reprogram or provide keys as backup the algorythmic type locks that don't require internet are key!
I think something like a RING doorbell mounted inside the unit in say the entrace hall to make it easy for guest to reach out with questions would be a great idea.
The door and window sensors were more just nice to have for me
I don't bother with sceanes, automatic lights but may eventually invest is smart switches and outlets that I can force off remotely but teh guests can toggle on/off a they desire. My expience is the smat switch is much more robust that the smart bulb as long as you don't need to change colors of lights.
3- If you already have a smart home, does people have trouble to handle with the technology?
The only technology that the guests interact with is the lock and the thermostat. about 1/50 guests have issues. Note, I did originally hava a NEST but my guests had problems wiht the "gadget" as the paradigm was so different from standard thermostat and my HVAC company didn't have much experiene and had trouble with it. I eventually downgraded to the honeywell wifi unit.
4- Do you think that a better understanding of your guest’s behavior can help to set your smart home devices accordingly to their needs?
Probably, but mostly I'm doint smart home automation for ME not them, ensure security, save money and provide peace of mind as an absentee landlord.
5- Can you tell me something about your good/bad experiences as a Airbnb owner related to smart homes/smart devices?
As above I save Money!!.. Installing my logarithmic lock was one o the single best things I have done to make the management of my renting my condo easier in the last 10 years. It has not only saved me about 2 hours per booking, it has allowed me to take last minute reservations significantly increasing my occupancy rates and the income I earn.
As hinted above my HVAC contractor had trouble with the NEST and kept blaming it for issues.
FOR THE GUESTS:
1- Would you spend a few minutes on Airbnb to tell about habits and domestic activities related to your Airbnb stay?
I am a guest too 🙂 -- The keyless entry systems are a life saver espeically when on vacation, can go to pool without needing to make sure we avhe a key. Don't need to share 2 keys between 6 people etc...
2- Have you ever thought to book a smart home that offers you experiences for special occasions? For example, a relaxing chromotherapy, a virtual tour in the history of the place, an horror house for halloween! Sounds good to you?
I'm not sure I want to have lights going off automatically other than those perhaps on the entry way but those can be simple light sensor for safety. I am tyring to get away on vaction and simpler is probably better, training Alexa to understand my habbits sounds more intrusive than helpful
3- Can you tell me something about your good/bad experiences as a Airbnb guest’ related to smart homes/smart devices?
What happesn when WIFI fails or Ineternet goes out.. These tend to be very suspect in manypopular tourist areas 🙂