I also had somone using my account money was going on some card that I don’t know. I have opened 6 cases with Airbnb support but they close like everything is ok. After 15 days of trying to resolve issues some associate over to phone help me. Money came on my account 17 days after. I was angry, disappointed feeling an safe. Because with of 15 days they didn’t say to me sorry or we resolve this for you Nothing. Still missing some money from other months that I also report same time. But I need to open new case it’s been already 6 days pass. I still don’t have money, emails from Airbnb are not going in inbox, they going to trash, I don’t know way. I ‘m not getting reservations. My listing is last for my city, I ‘m superhost. Don’t know what to do. I already write hundred messages to them. I’m so tired.