Remember that there is a 'Host Circle' discussion room open only to hosts. You might have to click on the 'read more...' hyperlink to the right and below the row of pictures & descriptions of the discussion rooms.
Assuming you are logged into this community using the same ID as your hosting account, once you click on 'read more...." you should see more options for discussion rooms. One of those options is "Host Circle" which Airbnb describes as a "separate Host-only board for delicate or challenging situations".
Noting in case you didn't know about the discussion board or would like a reminder.
Wishing everyone well for Halloween and All Saints' Day.