@Sharyn-and-Colin0 The best answer for you is to send a request THROUGH AIRBNB for a Co-host in that area! I am a Co-Host for seveeral people and one of the listings is in Australia and I live in Hawaii. I also Co-Host for local hosts in Honolulu too.
This is one of the best features that ABB added this year and everyone has great results, both the hosts and the guests. Yes, you will have to pay them, but isn't that worth not having to worry about all that stuff. You can even choose a Co-host who is an actual Superhost in that area. Go to your ABB account and fill out the request form.
The funny thing is, I am living in Hawaii, but I do all the communciation as a co-host for the Australia host, because she hates computers, doesn't know how to use any technology but she is a fabulous cook and host. I handle everything with her regarding messages, listing details, reviews and I get paid 15% of all bookings. Its so worth it to her.
The other hosts, my responsibilities are much more and require my assistance at their listings. Which is why I get paid 30%. Each hosts negotiates what they want to pay...and the co-host can also send their own proposals on what they want to be paid for what list of things they will do for each listings.
If this is helpful to you, you can always click on the thumbs up icon at the bottom of my reply. Thank you.
Stay in touch and let us know if you are able to find a great Co-Host. 🙂
If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.
Aloha, Momi
Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook