I had a guest that was not terrible or bad, (she was very friendly!) but one of those who essentially depletes your resources and is annoying. I plan to give 3 stars in cleanliness and rules, and 5 stars in communication. I will probably hit "yes" to recommend to other hosts, although I'm still debating. And debating what to say for private feedback.
The review will read:
"Guest and her daughter stayed two nights. As first time Airbnb users they did their best to navigate the shared space."
As a host, can you read between the lines on that? Here's what actually happened:
-She ignored my check-in instructions
-She lounged on the couch for about an hour one night talking loudly on the phone
-Her dog peed on my rug (she did come out with the rug immediately to let me know)
-Her dog was *not* friendly and barked a lot (my rules specify well behaved, friendly dogs)
-She left pen marks which stained my bedspread in several spots (still working on getting those out, hopefully with another wash they will)
-Her and her daugher used 5 towels and 4 washcloths for a two night stay
-The bathroom counter was filthy with big globs of gel and toothpaste in several spots
-They said they might see a movie so I offered two free movie passes and said if they didn't use them to simply leave in the room. They did NOT see a movie, but took the passes
So all in all, not horrible guests and no major infractions, but I did not particulary enjoy having them in my home. Am I doing right by other hosts with the review??