@Malalai0
Malalia, how utterly horrible for you, I feel so sad for you.....a Superhost who goes out of their way to try and help people.
I really hope that Airbnb will step up to the plate here! With the horrors of the Orinda shooting party still very fresh in everyones minds the absolute last thing Airbnb needs right now is another trashed property going public due to a party that got out of hand.
The reputation of Airbnb as a safe accommodation alternative is in freefall right around the world. I am active on a few blog sites and all the Airbnb questions now are.......
"If you are a host, are you using Airbnb and if so will you continue to use them?"
"What made your Airbnb a rental disaster? "
https://www.quora.com/What-is-the-state-of-Airbnb%E2%80%99s-regulatory-position-in-U-S-markets-Is-th...
on and on question after question.
The principals of this company need to get right behind this one and put things right.......NOW.....not shunt it around from adjuster to estimator to palm off insurer looking for the cheapest way to put this behind them.
This company needs to do something constructive to save the face of all the honest people it represents. It needs to get off it's ar*e and start worrying about other things than possible IPO's...... which are looking more distant by the bloody second!
I have heard of two party reservations ......one of them current right here on the CC where Airbnb have simply relocated the impending party from one host to another.
So much for banning party houses....Airbnb are still encouraging them!
I am so incredibly cross, there are to many self-centred clowns running this company who think a few smooth words and a bit of sleight of hand will get the company by.
Although you should by now, being a Superhost, know Malalia you do not host parties.....PERIOD! You are not a function centre, you are not an entertainment venue, you are a home hosting site. If you had kept that in mind this would never have happened to you!
But it's Airbnb's responsibility to jump onto this with immediate action, no more 'airy fairy' statements, because all you are doing at the top at the moment is trashing everyone of us, you breeding mistrust and bring what we all do into disrepute!
C'mon Mr Chesky, how about it?
Cheers......Rob