BE WARNED..
We have just had a terrible experience and AirBNB say there is little or nothing they can do about a huge mess left.
We had booked 13 guests and turned up to find 30 people sleeping on every bit of furniture, etc. They had a huge party, totally trashed the place.... They'd been using a beer bong and there was alcohol spilt all over walls, windows, all over furniture, down and inside all of the kitchen draws and cupboards. We found drugs, used ciringes, burned spoons, a whole trailer load of rubbish, in the house and all around.
My wife has spent a whole week uploading our claim, on AirBNB website, on the phone with various unhelpful AirBNB clerks.. All a total waste of time.
AirBNB have informed us that the bond can only be accessed for damage and is not suitable for the 17 non-paying guests, nor the amazing mess.
We to have around 250 photographs of disgusting filth not worth uploading here, but which AirBNB now have and said there is nothing they can do.
Be warned. It is pointless allowing AirBNB to hold your bond, if they cannot release it even though there members can wreck your home.
Disgruntled holst!