I just had a guest check out and they destroyed my house, causing over $3500 in damages and lost bookings. The list of things wrecked is so extensive, it's not even worth going into exhaustive detail, but here are the highlights (or low points, as the case may be):
Huge party lasting until well after 1am, disturbing neighbors and a general nuisance
Vomit stained sheets left in bag upstairs
Mattress stained, wet after sheets and mattress cover removed (presumably because of the vomit)
Two vintage audiophile stereo systems nonfunctional and broken speaker stand
Everything filthy, floor sticky, dirty dishes in sink
Bathroom vile, vanity shelf ripped from wall
Additionally, I had to decline a $250 booking since the place is not habitable. I can only hope that the host guarantee covers some of the losses. Has anyone had a positive experience with the host guarantee and how long did it take to be compensated?
When they lie they should be banned. I have said this before. Airbnb doesn’t listen. Nobody should be on the platform & allowed to lie about their intentions.
While I do agree with you with what you have said, I think the reason my mom and her bf didn't take as many precautions as they should've was because during our various experiences as airbnb guests, we never met the host nor cohost were greeted with someone, nor were there signs of any security cameras. Not saying I don't agree with you, I told my mom to maybe figure out security and get to know our neighbors and the area before renting it out for safety reasons. Of course, she didn't listen to me, and took her boyfriends advice about putting it on airbnb 2 weeks after buying it and were renting it out behind my back.
They owe for the entire trip and damages. Airbnb is going to Pay. That is the host guarantee. They are trying to get out of it. They are responsible for collecting the security deposit. I had them ask me for a “stamp” on my contractors receipt & I had the owner and contractor sign the receipt. Send in a copy of the check once it clears from your worker. I have a 2500 deposit in small spaces because that’s how much it costs to bring your place back to normal in Los Angeles. Work is expensive!
Good! Be very careful now. No last minute bookings! & ask for a list of the names of everyone that will be staying or even be at the house as a guest.