I've been told by Airbnb that I need to open a resolution every single time I get a booking and request that the guest after submitting there reservation be hit with a surprise county tax that they need to pay in addition to what they thought was the final price. Ridiculous!
How are other hosts collecting county taxes when Airbnb is not collecting it for them? Here in Osceola county on top of the 7.5% sales tax there is an additional 6% tourism development tax that needs to be remitted to the county tax agency but Airbnb is not collecting this on our behalf.
There is documentation that we can opt-out of automatic tax collection where we can add our own taxes and have Airbnb send those taxes directly to us instead but for no reason they are not allowing me to do this for all my listings.
This is Airbnb documentation about this:
If you opt out of default tax collection and add your own taxes, we collect the taxes on your nightly rate and fees but pass them to you to remit to the tax authorities. If you add taxes in addition to the taxes we automatically collect, we pass your additional taxes to you to remit to the tax authorities, and we remit the taxes we automatically collect directly to the tax authorities. If you opt out of default tax collection, adding a tax replaces all default taxes.
Anyone here have the same problem?