How can I actually speak with someone from customer service on airbnb?

Leticia-and-Jeffry0
Level 2
Montreal, Canada

How can I actually speak with someone from customer service on airbnb?

I have a matter that needs urgent resolution. How can I actually speak/chat/e-mail someone from airbnb customer service?

16 Replies 16

They stink !!!!! I have been trying for 2 months to resolve a calendar problem that lists my property for really cheap, but the "support" team just keeps telling me they will forward it to the specialists who           " will" contact me - but in 2 months , only one has. She emailed me and the return address won't send. What a crock !   As a result, someone jsut Instant Booked my peak season for the cheapest price I offer and ABB won't honor their mess, or fix it. Use VRBO- friendly, helpful. I hate ABB now.

Xue-Mei1
Level 1
Surrey, Canada

Been trying to contact Airbnb through the phone line and it won’t get me through?