How do you get 5 Star Ratings? Advice please.
I am a superhost now. So it may be strange to you that I`m asking this. However, it is going to be difficult to make superhost on October 1st, as our ratings have dipped to 71% five star ratings from over 80%.
From May to July we had just one room in our dream home. Hence many five star ratings. Plus I went the extra mile. Offered a coupon to a local hot springs. Drove guests to local places when I could etc.
I want to make some money at this, so do not offer 20 dollar coupons to hot springs anymore. I want to get the five star ratings on merit.
However, we opened a second room in an old building we own. It is turning out very nicely, but there is still work to be done. Maybe I am answering my own question here, with this explanation. But I am still curious about how others get five star ratings. Please share!