@Samantha458
Unfortunately there are some inconsiderate guests about Sam, and it is unfortunate that you struck one here.
The review process is tricky and over the past year has become further complicated by the fact that there are now far more hosts than there are guests, and to a certain extent, guests are seen as diamonds, where as hosts are seen as a nesseccary evil to keep those money baring guests coming!
I say this because you have to be really careful the way you word your review. You can complain all you like about a guests review of you, but all Airbnb will say is....'it was the guests perception and we need the review system to be transparent' and their review of you will stay!
If the guest doesn't like what you as the host says, the guest will say 'it wasn't us, the host is criticising us for something we didn't do' Airbnb will side with them saying 'lack of proof' and, not wishing to hurt their impeccable guest record, will remove your review from their profile!
Sam, say something along the lines of...."The guests respect for our property was poor and regrettably I have to say I would decline the oppoprtunity to host them again". and give them a 2 for 'observance of house rules' and give them a thumbs down!
You haven't accussed them of anything specific but you have alerted everyone else that they were not acceptable guests......and most importantly Airbnb will have no option but to say to the guest....'the host has just said they would not want to host you again, nothing we can do about that...and the review will stay!
Cheers......Rob