I agree with Kelly's review. I'd given the guest a 3*. Personally I wouldn't want back a person who calls me at 6 am and disregards the fact that he's been told to use the app. And one who gives the security code to someone else. That is horrible!
Luckily, there's this feature on my phone like total silence and the phone won;t ring at all except for the alarm that I set. But if he woke me up, I would be mad.
That's elemetary gesture of being polite and respecting someon's sleep, not learning curve! That's being polite. I dont care if it's his first AIrbnb. He knows he is in someone else's house and that he is not calling the reception desk.
I don;t know but when I stay in ABBs I treat it like my firend;s house. Would I call my friend at 6am to tell her I'm leaving? No!
Also I wouldn't press any of the thumbs (up or down) for this guy. He wasn't horrible just not polite and wouldn't want him back. My 2 cents.