Hello guys! Many of you have perhaps already known about this method, but I'd just like to share just in case anyone misses this.
If you receive booking requests/enquiry from guests with character names (Korean/Chinese/Japanese/etc), you may try this method, it always works for me.
Go to Google Translate
Set up detect language for the left box, ignore the right box
Copy paste the characters to the left box
Google will detect which language it is (it's not 100% accurate but somewhere around 90% for me!)
Right below the box there is the latinized version of the name
You can also click on the bottom left 'speaker' button to know how the name is pronounced
E.g.:
庄小威
Google Translate will tell you it's a Chinese character and will tell you that the latinised name of this person is Zhuang Xiaowei.
Hope it helps!