Currently if I need to request money from a guest for compensation for theft or damage , I have to wait for the review period to expire otherwise I risk a poor review from the guest. I contacted air bnb and requested there support should this happen but the only way they will remove a review is if it violates the content policy. So now if I want to communicate anything to the guest which might cause them to give me a poor review , I either have to wait 14 days or when I receive a communication that the guest has completed a review . I think that hosts should be protected however air bnb refuse to assist me in the past when this has occurred. Any tips , or do you agree that waiting for the review period to finish is my best option albeit a poor one. Nicholas