Yes, I am upset that the guest disrespected me in my own house, violated rules and turned the room into a sex den with non paying guests.
Emotion aside, he soiled my sheets and they are unusable even after washing. There are brown stains so I had to throw them away.
Guest also broke my kettle and it caused a black out of the whole flat the next day.
The Case Manager dismissed my case without spending any time on it. He also wrote to me in broken English. I was very surprised that Airbnb employes such people so do not feel that I was treated fairly. I felt victimised by Airbnb..