@ Gerry aand Rashid,
I think she means cleaning your dishes and messes in kitchen and messes in bathroom like making sure tub is clean and toilet clean after using. That is common courtesy and should be expected of guests.
I would put it in my house rules and if they do not follow it I would report to airbnb then the slobs would not be able to review. I would also note that they may be better suited to a hotel next trip.
Also supply lots of nice cleaning supply, rags , sponges, brushes. For my bathtub I use Oxyclean between guests- as tub is filling with hot water add 3 or 4 scoops, let it sit a bit, then start draining and rinse tub, it will be clean and shiny! Put cute signs saying leave the room as you found it.