Thanks Michael. That plan sounds quite reasonable to me as a host, and it would it I were a guest, too.
In my case, all the guests committed several months ago, so it's not a case of warning future guests. And after meeting and talking with the new neighbors I'm unsure as to when the construction actually will start (due to delays in building permits, etc.), though they promised to keep me posted on the construction schedule and also to do something to mitigate the noise (maybe start later in the day and end end early afternoon). So I am in a position of perhaps offering a discount and/or cancellations in advance that is not needed.
On the hosting side, it seems that Airbnb will penalize me as a host due to a series of cancellations, effectively ruining 3 years of hard work of building this business. Have you had any direct dealings with Airbnb management on this matter? I would be very grateful for any information.
https://www.airbnb.com/help/article/990/i-m-a-host--what-penalties-apply-if-i-need-to-cancel-a-reser...
https://www.airbnb.com/help/article/1320/what-if-i-need-to-cancel-because-of-an-emergency-or-unavoid...
@Michael1681 wrote:
Similarly I have a neighbouring block that was torn down and is being rebuilt. I reduced my prices by 20% and wrote in the general description AND in the Noise Potential space they have to acknowledge, that building work might start as early as 6am.
Originally it was never before 7am and not as bad as it is now - the noise is now too much to sleep through unless the windows and blinds are closed fully and you wear earplugs - and even then it's fairly audible. I'm hoping it's only this bad for a few weeks as the construction work is now level with our windows so it all resonates straight across from about 20ft away.
I'm planning to offer 100% refunds to anyone who wants to cancel in advance, and a further 10% for those who confirm they are happy to stay anyway. I'm hoping that heads the problem off before I get hit by a deluge of issues. Any thoughts?