@Elizabeth290....Yeah, never say never! I did, as I was putting those guidelines in, wondered if you could use the slander line because Rachael was in fact insinuating that the character of your husband and to a lesser extent you, is in doubt here....and I would perceive that as slander.
I don't know you, but I would never make an accusation like that about you! It may be worth making a call and using that line to Airbnb and see if they aggree that this could be grounds for removal of that review.
I just wish you had not given that response though Elizabeth.....Airbnb will look at that and say..."Well that was their perception and you have explained it from your point of view so, it balances out and there is no reason to remove it!"
Elizabeth, this whole platform revolves around the integrity of the review system....it is tamperproof, well almost, and if a review appears, it is a genuine review written from the experience of the host and the guest! It really is the best review system (aside from the star rating nonsense) Airbnb are proud of it and are loath to give ground where prickly reviews are concerned because it can open the floodgates to the point where everyone wants to ditch their poor reviews....you can see that, can't you?
This is why you have to be extremely diplomatic with what you write in your reviews, they stay with you for good or bad! Never write a review, or a review response out of spite! It will come back to haunt you. I have written a few posts on how to write a review and it may be worth looking at one of them and see if you can learn something from it.
https://community.airbnb.com/t5/Hosts/How-to-handle-those-difficult-reviews/m-p/298189#M69017
Most hosts do not place much emphasis on the psychology behind dealing with a guest, who, lets face it, is a stranger to you, and you to them.
Elizabeth, it may well be worth having contact with Airbnb and trying that 'slander' angle...there is a definite possibility that it may work. I wish you all the best with it and would love to know the outcome.
Cheers.....Rob
Elizabeth's place is gorgeous. And despite it being a great place it's not worth it for your security and privacy. Elizabeth's husband showed up on check out day with no warning and expected to come in to drop items off at the house. We did not know him and did not know if he was telling the truth about being the owner. It was creepy, especially after Elizabeth telling us to make sure the door is always locked because people have been known to walk in. Additionally he told us they had been watching us via a home surveillance system. Watching a group of women for the weekend?! Creepy creepy. No thank you!