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How to see guest reviews

Berta25
Berta25 in
Cambridge, United Kingdom
Level 2
‎01-15-2018 05:06 AM
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Hi,

I am new to hosting and I have a problem. My first guest is someone with 7 verifications, but I cannot access his profile or reviews.

Can anybody help me or recommend me what to do?

Thanks!

Berta

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Re: How to see guest reviews

Marit-Anne0
Marit-Anne0 in
Troms, Norway
Level 10
‎01-15-2018 05:12 AM
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@Berta25

The easiest would be go to your hosting dashboard, click on all reservation, then select the relevant reservation and click on the name of the guest. Do this from the full desktop version rather than using any app.

Note that many guests are newbies without any reviews.

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Re: How to see guest reviews

Berta25
Berta25 in
Cambridge, United Kingdom
Level 2
‎01-15-2018 05:18 AM
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Hi Marit,

That must be the problem, he just joined last september.

He is already accepted because I had instant booking on.

I suppose if he has verified ID, I should be safe...

Thanks!

Berta

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Re: How to see guest reviews

Denise80
Denise80 in
Hamilton, New Zealand
Level 6
‎01-09-2019 02:07 AM
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I know this is an old thread, and I apologise for restarting it. 

What has happened to hosts being able to see reviews given to guests by previous hosts? Can I only see them if I have Instant Book on? I do not want instant book!

Denise

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