I cant Cancel a Special Offer, there is no option in the message? Thanks

Celia0
Level 1
Auckland, NZ

I cant Cancel a Special Offer, there is no option in the message? Thanks

 
2 Replies 2
Momi0
Level 10
Honolulu, HI

HI there,

If you can't wait for the SPECIAL OFFER to expire in 24 hours, then the next best thing would be to call Air bnb customer service help to ask them to do it for you.  

 

But, I was wondering, are you using the browser to log in because I was able to cancel a SPECIAL OFFER booking 3 hours after I sent it.

It can't be done via the app. Its very important to always use the website for things like that. I even downloaded Google Chrome at Airbnb suggestion onto my phone and its helping me with all of my previous issues to get something done that was out of the "norm".

Just make sure you are logging into the website for this, and not trying to use the mobile app.

 

Hope this helps.....

 

If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.

Aloha, Momi

Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook


Hi Momi

 

Thanks for your reply,   I have a pre- approval in place, and want to send a discounted offer the the Guest - to make the booking more attractive!!   I dont want to remove the pre approval....  Help!!