@Alex893
Oh Alex, mate, what can we say!
You do have to wonder how some people actually tip-toe their way into adulthood...they seem to stagger through life with their thumb in the b*m and their mind in neutral!
Picture this scenario Alex. Now why didn't I see this one coming?
A guest gave me a 4 star for check-in and a 4 star overall because in his words, 'the listing was hard to find'. We live in a short street of 19 single dwelling houses.....no Condo developement....no highrise and we are surrounded by parks!
My instructions to him were....."Come through the carport on the right side of the house and the cottage is directly behind the carport. Everything will be ready for you"!
Here it is, I have subsequently put in that sign when I am expecting guests as a result this guest's complaint.......can you see any certain difficulty here, either with visibility or instructions?......
Well, even the 40 odd steps from his car to the listing door seemed somewhat confusing to this guest. God knows how he finds his way from one town or city to the next!
So I have now put that removable sign in place plus another one on the rear wall of the carport.
I probaby have to thank him in a way! Nearly all guests now tell me what a good idea and how it does make arrival easier!
Alex.....we all get them!
Cheers.....Rob