I get no more information to my phone, in case of inquiry

Gerd2
Level 1
Daanbantayan, Philippines

I get no more information to my phone, in case of inquiry

Hello,

I used to get an information from AIRBNB on my cellphone, if somebody started an inquiry. Last month there were two inquiries, but no message on my cellphone. As the infrastructure here is not good, no landline, I don't look into my page in the Internet very often. So I missed these inquiries. Did AIRBNB change their practice? No more information on the phone?

Please let me know, 

 

Thanks  in advance 

Gerd Fuchsberger

1 Reply 1
Amaris0
Level 10
London, United Kingdom

Have you checked your notification setting on your Airbnb account? Sometimes settings mysteriously change/ turn themselves off/on; I have personally experiences this one with the messages, I was receiving them to my phone as well then it stopped and when I checked my settings, it had been disabled so I turned it back on - follow the path below and hopefully that will rectify the issue - 

 

  • Profile
  • Account Settings
  • Notifications (scroll down list to check)

 

Best wishes, Ama