I have a long term guest and I have not received payment from airbnb for this month.

[Pauline39]

The guest says airbnb has taken the funds from him.

[Victoria57]

Hi @Pauline39, hosts here in the forum don't (not surprisingly I guess) have access to account information or details of payments. You'll have to contact AirBnB and the methods and numbers are here.

[Pauline39]

Thanks for the help.  

[Roy-And-Patti0]

Go to your transaction history page in dashboard-account. is it in complted transactions or future.? what the the date on your first payment, because that will be be  the date on your next payment, not the first of the month.  you can call airbnb at 415 800 5959