I have a pending reservation, but the conversation is not in messages

Valerie18
Level 2
Yucca Valley, CA

I have a pending reservation, but the conversation is not in messages

I have a pending reservation, but it's not in my dashboard or messages. Where are the messages linked to this? Shouldn't the coversation be in my messages until I archive them?

1 Reply 1
Marit-Anne0
Level 10
Bergen, Norway

Sounds like a reservation that did not get through or delayed/abandoned during verification process.  I think many potential guests back out when they realise they need to provide a copy of their id.