Hello @Brindley0,
Welcome to the Community Center.
As the Community Center is for peer-to-peer discussion, I would recommend you contact the Support Team directly about this, especially as it would be better to work out what is happening with your excisting account before opening another. If you use the search bar at the top of the page and search for 'contact' you will find lots of useful information on the different ways to contact Airbnb.
I hope this is helpful and you get this sorted. Do let us know how you get on.
Thanks, Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.