I have been hosting for little over 6 months now, and I really enjoy being a host and helping people enjoy my city. However at the same time I do get host that think “I payed for it I can do what ever I want”! This has become a bigger issues as I am getting more bookings. I have informed some of my guests that it is stated in the house rules about guests and was told “I don’t read that crap”! I know what I want to say to them is get out of MY HOUSE! Yes it is my house not a hotel I am opening up to people but they fall into the mind set “I payed for it I can do what ever I want”. Now that I have said all that I want to get to my question for you all.
I have a guest now that booked 3 months ago, and told me 3 days before him and his wife were coming in from across the country that he would be having his nephew and his nephew’s wife staying for one night of their 3 day stay. I informed him promptly that there is a $20 fee for each guest after 2 people and I will make the changes to their reservation. I was informed by Airbnb that all guests need to be on the reservation that spend the nigh in-order to be covered by their umbrella insurance policy. I have a 2 bedroom place and I have to pay someone to clean it a fair and reasonable wage to do so. I have found that the more people that stay the more there is to clean and the more I am charged even if its just for one night.
The guests response is as follows:
"It seems petty for 2 guests for one night out of three for a 2 bed 2 days before our flight. What choice do I have”
I feel as if I have been very accommodating and I do not feel like I am being petty for enforcing my rules, however I can be wrong so I want to know what my host community thinks.
I was thinking about putting this on his review after his stay, about communication because like I said they booked it 3 months ago and could have told me then what their plans were. I could have informed them at that time about the extra guests that is stated in my House Rules about guest policy. They could have booked somewhere els that fit in their budget and been happy.
I guess at the end of the day for more and more guest I get they seem to have the “I payed for it I can do what ever I want” attitude and not the thank you for letting me stay in YOUR HOME attitude.