I want to make days from canceled guest available for booking again

Peter-and-Jing0
Level 1
Kitchener, Canada

I want to make days from canceled guest available for booking again

We cancelled a guest well in advance. AirBnb automatically blocked the dates that the cancelled guest would have stayed. We want to reclaim these dates so that we book guests again. How do we do this?

More detail: Guest was canceled because we are selling house and need to be in the house periodically to do upgrades. Now we can tolerate some smaller-length bookings interspersed with a few days here and there for us to do upgrades. So we want to open these days up to allow guests to book again.

2 Replies 2
Tracy0
Level 10
London, GB

In short, if you cancel on a guest your calendar is blocked.  The only way you can try to get these open is to call AirBNB and plead your case but they don't look kindly on hosts cancelling guests. In future, try to call AirBNB and see if you can get them to cancel for extenuating circumstances (up to them if your reason qualifies).

 

 



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Contact AirBNB

Thanks for your reply. I will call them. Hopefully sale of house and the consequences of it are extenuating enough! 🙂