Hello community! Need some advice here! We currently have a couple staying in our basement Airbnb and they booked instantly for a 3 month stay. We’re a month into the booking now and the couple has been gone for the last week. We live upstairs and my wife can smell a foul odor emanating as we walk past to do our laundry. Last night I decided to do a welfare check inside and found that the place is trashed and there are IV needles everywhere. There is leftover food all over the place and trash EVERYWHERE (which explains why I haven’t seen them dump anything in the trash and they haven’t done any laundry yet). We have tried contacting them via the Airbnb app but have not had any response from them in 2 days.
We notified Airbnb today and they cancelled their reservation but now have all their personal belongings to deal with. I’ve changed the door code so they can’t come back inside without my permission.
so what are we supposed to do?
1. Pack all their crap in black bags and leave it out for them to pick up if they ever come back?
2. wait for them to come back and let them grab all their belongings as fast as possible so we can hire professional deep cleaning?
3. trash all their crap and hope they don’t come back and cause us harm or trouble?
4. any other recommendations?!
I have a 1 year old baby and we are concerned for our safety.