Winter Park, CO Level 1
In last 3 days I have 3 instant booking for shared room from Russian people. The arrival is on the same day as booking. Shared room is 4bed but they allways book only 1 bed. After booking they DO NOT communicate and they DO NOT come to my home. I have received emails that Airbnb do the payment. But I have blocked all beds in shared room, and I have payment just for 1 bed and I am still waiting for the guest who never will not come...
Thanks for response
Hello, its almost 3 years from this experience. I contacted bnb helpdesk and They told me that these russian guys have some free vouchers from Airbnb partners and They made inaccurate bookings so that They can draw a reward. Recommendation from bnb helpdesk : put off instant booking for few weeks , put higher price to your property, or change status “shared room” to “privacy room” for full price (4beds)
so the same guys, 3 years later are still booking your room? 🙂
At first, I thought they need it for the visa purposes
Interesting response from Air bnbCS.. why didn't you just block those guests?
Look at the dialogue at Whatsapp, I'm canceling the reservation. Had a big problem with other Russians that booked for two people but arrived in 5. Besides that, a lot of slamming doors, eating guests breakfast items at lunch and dinner, ruined a white table with a mug coffee stain and much more.
- ME Hi this is Eduardo. You called me and asked about the keys. I sent you detailed instructions where are the keys. Do you have any questions? Thank you.
- GUEST No
- I have complicated neighbors, please be discrete and use the check-in instructions with steps and photos on Airbnb app. It's very easy. If you need any help call me. Thank you. ☺
- Hi, do you understand?
@Eduardo496 I just had the same with american guest. Here is the topic: https://community.withairbnb.com/t5/Hosting/Destroyed-room-after-american-guest-Extra-charge-for-cle...
Hi, what happened at the end?
I had my second Russian problematic guest, very strange, don't reply to Airbnb messages, have to send again the same messages by SMS to have an answer, very complicated.