I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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I have encountered a weird incident, where i am the host and this guest of mine booked the apt. for one month for ONE person. Yesterday i got a call from my neighbour (I am good friends with him) that my guest is a bit too loud sometimes in the night and that he saw someone else inside my home with my guest several times during the nights. Implying that the unknown person is also sleeping in my apartment.
So I decided to send a message to my guest to discuss this issue and figure out what the hell this is. Then, he apologized about being loud, but he seemed to not really feel the weight of letting his friend stay with him in my apartment for several nights (more than 3). So i had to explain him that this is absolutely not a fair thing to do, as it costs me extra resources, extra effort and uncertainty as i have totally no idea who this person is, plus I am missing out on sizeable profit because his friend is staying for several nights.
In addition, the worst thing that i didn't like about this is that he was pretty sneaky about it. I mean he didn't even tell me that he is expecting someone or anything he just let him in and he thought this is fine.
I dont know if im too sensitive about this thing. Is it a common thing? Is it acceptable?
@Anonymous,
It is definitely not acceptable.
I cant say anything else but that if it was me, he would have been out of my home long ago. But then again, it is a big house rule of mine which I make sure all my guests read, understand and accept: No visitors allowed under any circunstances.
Hello @Anonymous,
No, it's not acceptable.
However, I would suggest adding a "No unregistered guests allowed" rule to your house rules.
I don't know if the two people are using the same bed or if they are using your two beds.
Unless the guest admits in an Airbnb message that the second person has stayed over night it may be difficult to get extra money from them for the nights the other person stayed.
You can't just send a reservation request with a change to 2 people unless the other person stays every night. You cluld go to the reservation and click the "Send or request money" link to ask for payment fotr the number of nights that the second person stays.
That resolution centre process is described in the article below.
https://www.airbnb.ie/help/article/264/what-do-i-do-if-my-guest-breaks-something-in-my-place
Steve.
You are not being too sensitive. Its not cool.
@Anonymous me i would not mind if the min is 2 guests and he does not have guests above that limit
I guess I would say @Anonymous
1. How much are you losing with second guest, including cost of second person per night.
2. Is the no guest policy listed under house rules?
If there is not significant loss, and there is no rule I’d let it slide. Maybe send him a message saying: as you have not paid for an additional person, as is the norm, I would ask that you take responsibility should anything happen. Hopefully he see’s this as a deal, and agrees. Now he has basically agreed to pay if there is damage or excessive use of anything
1. He did not act in good faith.
2. He was loud and bothered your neighbor.
3. He thinks "his way" should be your way
Three strikes and your out. I can see no way to improve his behaviour.
Instead of asking him to change the reservation to 2 people firmly and neutrally, you complicated the issue with explanations/scolding. This business relaionship is now toxic.
If you don't monitor your airbnb and the guest/s closer... your neighbors are going to start calling the police or the home owners association and you'll be forced to stop allowing overnight guests.