This happened in OH, I planned to meet my friend in Cincinnati, so I stayed in Columbus for 1 night.
After I booked the room. Host keep asking me to read the rule, which is very long. He asked me several questions, such as ETA and the reason to come.
However, I did not reply very soon. She blamed me for that.
After arriving at the house, I cannot find the key.
However, I saw her brother in the backyard so I asked him. She blamed me for not asking her through apps while she is not home till 11:00 pm.
After she arrived at the house, She told me that I should not park in the driveway and told me to move the car. She blamed me it's all in the rule.
While I preparing to move the car to the road, she started to have a short conversation "blame me"
Said: She was frustrated and disappointed at me.............. I should live in a hotel than Airbnb. ((((((at 11:30 pm)))))
Is this normal, that some host humiliated you at midnight? I tried to be a kind person. But in the end, no this is unacceptable. And text harassment is another annoying thing, she texted me after 11:30 to blame more, then said goodnight.
Is this normal, or I just met a weird host?
--------------Below is the review to the host and support center------------------
To be honest and telling a true story from my heart, I get:
- Text harassment from the moment I book to the moment like 11:30 p.m.
- A lot of rudeness and offensive emotions with anxious symptom
- A dog that will bark me up at 5 a.m.
- Humiliation at midnight or all the time
- 13 pages screenshot long rules with emotional words and redundancy
I tried my best to be kind and respectful, and this woman keeps dumping sXXt on me last night. Even in the last minutes after I check-out, she put suspicion on me due to a red onion disappearing.
[ The rule she made was beyond the human limited and my tolerance. The rule has too many emotional words and redundancy, which is hard to read. ]
In my country, if someone like her, treat people like that, the business will disappear just in a second.
This woman has over 100 reviews, but it only shows 11 reviews. 90% of her comments disappeared. It means 90% of customers disappointed the experience. She lied to me no one has the issue like me and yelled to me at 11:30 pm.
I can't sleep well because I was pissed off till 4 am, and the dog barked me at 5 am.
She said in midnight 11:30:" I should not use Airbnb and suggest me to go to a hotel".
Well, I swear to god if I have a right or access to kick her off of this market, I will.
I will use all my resource to report this host.
I deserve an apology, but I got humiliated till the last minutes. She should fix her writing skill before running a business.
I always have a good time in Airbnb until this woman came out.
Best regard,
I hope one day she gets deactivated.
I have confidence that I am not the first one and the last one to report her.