Hi Sarah,
Thanks for your reply. Strange thing is I have never had this kind of issue with IB. I guess it’s Sod’s law, I have considered approving people in the past as Airbnb asks you to send a pre approval and you have the option of blocking the date or leaving the dates open for other potential guests. I never pre approve and block dates, Because it was for the next day I made the error of excepting the reservation. which my understanding was it was a firm reservation. I guess different hosts operate differently.
I never block dates for potential guests for obvious reasons as I have 90%+ occupancy, so no need. I guess I have been lucky as I have had no issues. Though we have very good security at our place so no parties, unauthorised guest issues ect, It is a residential building.
The guest had zero reviews so strange Airbnb did not want to cancel the reservation as clearly it did not fit their needs. Also there was obviously an issue with the payment. Logic would say cancel the booking.
As I said I will get the cleaner to do a spring clean :]