Issue with Same Day Bookings despite Setting on 3 days?

Kean0
Level 3
Jersey City, NJ

Issue with Same Day Bookings despite Setting on 3 days?

Hello,

 

My settings are confirmed as 3 days advance notice on bookings - I do not want and cannot facilitate same day bookings the majority of the time. What is the issue with this request I received? This happened to me previously as well, though I accepted the guest as it was a rare occasion I could accommodate them. ABnB Issue - Same Day Request 3 day setting view.png

 

ABnB Issue - Same Day REquest.png

1 Reply 1
Dave-and-Deb0
Level 10
Edmonton, Canada

Hi @Kean0,

 

I see you have this setup properly for instant book but what about regular bookings.  I noticed this booking was not through Instant Book as it would automatically book and it would not be an inquiry.  Go to your calendar and check your "Availability Settings" (it used to be a gear image) and make sure you set to the setting you wish.  This may be your issue.

 

same day.png

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host