@Luciano29 you have such a great listing! I do notice that you have a lot of decorative items, fun and tasteful though they are. We also stay in our cottage regularly and I had to cut way back on some of the "dust collectors" after cleaning feedback. Our property is over 170 years old, though its been fully updated. Some of the rustic features read as "not sterile" by a certain type of guest, no matter how clean they truly are. I find removing a lot of wall and surface art helps to give the impression of cleanliness more readily.
Other things we check behind the cleaners on:
- under beds
-baseboards
-windowsills and wells
-behind the washing machine/dryer as far as we can reach
-ceiling fans
-top of the fridge
-under all furniture (spiders love to make webs if we leave it more than a few days.)
- light fixtures-- they also attract cobwebs
We actually spend time going behind a cleaning crew. If you are doing this all yourself I really suggest making a checklist and walking away/coming back to see the space with a fresh set of eyes.
As far as guest complaints, I just say "Oh thank you so much for that feedback! We do our best to make every stay as comfortable as possible and I appreciate you caring enough to give us info that will help us improve." Sometimes I really take what the guest says onboard. Sometimes I just consider the source if they seem very nitpicky. That's all you can do.