During the Christmas weekend, we only had 1 room out of 5 with guests, 2 very nice and friendly girls staying for 4 nights. They were extremely polite and kind, and even brought some candy for us as a gift. They asked for a early check-in, a heater for the room( not an amennity available,but we got them one) and for the last 3 days of the stay, they had the house to themselves. The night prior to the check-out, the girls contacted us to see if we could arrange them a pick up taxi service, because they were going to leave at a very early hour. We said yes and booked a taxi to pick them up at 06h00 at the house. Because it was Christmas Eve and we had many things to do in the morning, we only went to the house at around 13h30. When we arrived,we saw that the front door was open. We entered the house, and we started to check if everything was ok. Their room door was closed and the keys were nowhere to be found. I used my master key to enter and noticed that the electric heater provided was on and had towels on top of it. The main window going to the street was wide open. The bathroom had the lights and ventilation on. We went to look for the keys and found them on top of the fridge, along with the hair dryer that was on the shared bathroom. A kettel was on top of the stove and the same was turned on, with the flame at a minimum. All of the water seemed to had already evaporated. This was the most irresponsable behaviour i have ever seen during my years hosting. So many things could have gone wrong. Now i have to give a review, but need time to calm down first. Was the communication good? Yes. Was the cleanliness good? Yes. Is that enough? NO. Maybe they overslept and had to leave in a hurry. Ok, i can understand that. But putting my house and livelihood at risk? i can't forgive that....
P.S. : Anyone has an idea how to write a review for this without coming on too strong or nasty? Thank you for your time.
