Hello @Cormac0 & @Fred13,
First, Cormac, you do realize that nothing will ever happen on this list except discussion, yes?
I do agree that some (small) compensation might ease the *sting* so many feel during a bail-out (extenuating circumstances), but the truth is that they DO happen, and if they can be validated, the only noble behavior is to let it go. Life just happens.
Truly, if you run your business like a real business, you must understand that sh%t happens, and there are no guarantees. Sucking it up is part of your responsibility. There are NO guarantees.
I don't understand all of the stress people have about emergency cancellations if they are valid and can be substantiated. And while AirBnB can and does try to assist in re-homing someone who is not a 'fit,' is not a travel agency.
Truly, this goes for hosts and guests alike.
Real situations/problems deserve compassion, empathy, and forgiveness. Not ever convenient, but sometimes necessary. Let us not forget the milk of human kindness. The day will go on.
Best,
Kim